Privacy Policy
Last updated: December 2024
Floor Coverings International of South Denver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
Information We Collect
Personal Information
When you request an estimate, contact us, or download a guide, we may collect:
- Name and contact information (email, phone number)
- Physical address and ZIP code
- Project details and flooring preferences
- Preferred contact times and appointment dates
- Any additional information you provide in messages
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and general location
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates
- Schedule and perform flooring services
- Send appointment reminders and service updates
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and unauthorized activity
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist our operations (email services, analytics)
- Flooring manufacturers for warranty purposes
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent where applicable
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and for marketing purposes. You can control cookie preferences through your browser settings. We use Google Analytics to understand how visitors interact with our site.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: